How can I contact the BMW Accident Hotline?

If a breakdown or accident should occur, we are at your service 365 days a year, around the clock. Easily available by telephone or via the 24-hour BMW Accident Management Hotline at 1-800-267-8BMW (269), or select 'Roadside Assistance' from the BMW Assist menu in your vehicle's iDrive.

What can BMW Accident Repair offer me?

In the case of accident repair, a BMW Certified Collision Centre will do its utmost to put your BMW back onto the road quickly and in optimal condition. They do this using state-of-the-art analytical and diagnostic tools to determine the full extent of the damage, innovative repair techniques and Original BMW Parts so that your BMW looks as good as new again.

When is a BMW Cosmetic Repair appropriate?

Window glass : Minor chip damage with a diameter of up to 5 mm at the impact point on the windscreen. Outside or on the edge of the driver’s field of vision. Dents : Dents up to a diameter of 60 mm. Without any damage to the original paint finish. Paintwork : Scratches and small chips. Up to 25 mm in diameter and 100 mm in length. Plastic : Damage such as scratches, cracks, scuff marks or holes with a diameter of up to 25 mm. Wheel rims : Damaged surfaces up to a maximum of 1 mm in depth. No farther than 5 cm away from the rim flange. Interior : Everyday marks on the leather or instruments, such as scuff marks, scratches, tears, or stains. For marks of up to 15 mm in diameter or a length of up to 40 mm.

BMW Repair and Care employee service workshop

PLACE YOUR BMW IN THE BEST POSSIBLE HANDS.

BMW CERTIFIED COLLISION REPAIR CENTRES.

Locate a BMW CCRC

PLACE YOUR BMW IN THE BEST POSSIBLE HANDS.BMW CERTIFIED COLLISION REPAIR CENTRES.

Locate a BMW CCRC

CHOOSE QUALITY FOR REPAIR AND CARE.

Whether it’s a scratch or major damage after an accident, everyday life can leave many marks. Yet whatever happens, our BMW Certified Collision Repair Centres (CCRC) place experts at your side to ensure that your vehicle quickly returns to its flawless condition. Because nobody knows your BMW like we do.

01 Value retention thanks to a certified repair process.
02 The vehicle passes all safety checks.
03 Expert restoration to the original condition.
04 Swift and smooth processing.
05 That good feeling of being in the best hands.

BMW CERTIFIED COLLISION REPAIR CENTRES.

BMW Certified Body and Paint Shops BMW Repair and Care

Select repairs with state-of-the-art testing and diagnostics technology. Our standards serve as a qualification for both BMW-owned and independent body and paint centres and safeguard our high demands on quality. Trained experts ensure the value retention of your BMW with Original BMW Parts. Both for BMW vehicles with combustion engines and for our electric vehicles.

Locate a BMW CCRC

BMW ACCIDENT REPAIRS.

Locate a BMW CCRC

Locate a BMW CCRC

BMW Repair and Care Body Damage Repairs employee service workshop

BMW Body Damage Repairs.

The body is crucial for the safety of the vehicle’s occupants. If an accident occurs that results in severe damage extending beyond a mere dent, our specialists first determine the extent of the damage using state-of-the-art analytical and diagnostic tools and then restore your vehicle to its proper condition. This ensures that no sacrifices are made in terms of appearance and above all safety.

BMW Repair and Care Paint Damage Repairs employee service workshop

BMW Paint Damage Repairs.

To deal with extensive paint damage repairs, our experts use both the latest paint polishing technologies and environmentally friendly water-based paints. Accuracy of colour shade and precise workmanship compliant with the latest BMW paint and repair standards lead to a brilliant result that is highly durable and retains the value of your BMW.

BMW COSMETIC REPAIRS.

Locate a BMW CCRC

Locate a BMW CCRC

BMW Dent Repairs.

Has your last journey left its mark? Our experts are there to help you remove dents with a diameter of up to 60 mm from body panels. Modern dent removal techniques ensure that the paint finish is not damaged during repair.

BMW Spot Repairs.

Our experts remove minimal paint damage of up to 25 mm in diameter on the periphery and near the edges, and scratches of up to 100 mm in length with speed and precision. Thanks to a special treatment procedure it is not necessary to dismantle the part during the repair.

BMW CCRC: THE MOST IMPORTANT QUESTIONS AND ANSWERS.

How can I contact the BMW Accident Hotline?
If a breakdown or accident should occur, we are at your service 365 days a year, around the clock. Easily available by telephone or via the 24-hour BMW Accident Management Hotline at 1-800-267-8BMW (269), or select 'Roadside Assistance' from the BMW Assist menu in your vehicle's iDrive.
What can BMW Accident Repair offer me?
In the case of accident repair, a BMW Certified Collision Centre will do its utmost to put your BMW back onto the road quickly and in optimal condition. They do this using state-of-the-art analytical and diagnostic tools to determine the full extent of the damage, innovative repair techniques and Original BMW Parts so that your BMW looks as good as new again.
When is a BMW Cosmetic Repair appropriate?
Window glass: Minor chip damage with a diameter of up to 5 mm at the impact point on the windscreen. Outside or on the edge of the driver’s field of vision.
Dents: Dents up to a diameter of 60 mm. Without any damage to the original paint finish.
Paintwork: Scratches and small chips. Up to 25 mm in diameter and 100 mm in length.
Plastic: Damage such as scratches, cracks, scuff marks or holes with a diameter of up to 25 mm.
Wheel rims: Damaged surfaces up to a maximum of 1 mm in depth. No farther than 5 cm away from the rim flange.
Interior: Everyday marks on the leather or instruments, such as scuff marks, scratches, tears, or stains. For marks of up to 15 mm in diameter or a length of up to 40 mm.

BMW SERVICES.

BMW Service.

Explore our other attractive service offers and find the perfect service – for your BMW model, for your individual needs, and for the Ultimate Driving Experience.

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BMW Repair and Care BMW Accident Support and Breakdown Assistant man on the phone

BMW Accident Management.

Whether you need help in an emergency, require Roadside Assistance, or need to find the nearest BMW Certified Collision Repair Centre, help is just a phone call – or the touch of a button – away.

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BMW New Car Limited Warranty.

If the worst comes to the worst, benefit from comprehensive services such as swift repairs with Original BMW Parts and enjoy the reassuring feeling of being prepared for everything.

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My BMW App.

An easy way to manage maintenance and service appointments as well using the My BMW App.

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BMW CERTIFIED COLLISION REPAIR CENTRES.

CHOOSE QUALITY FOR REPAIR AND CARE.

YOUR BENEFITS AT A GLANCE.

BMW CERTIFIED COLLISION REPAIR CENTRES.