Contact Us.
Our Lease Maturity Team is here for you.
Telephone
You may also send us a message through our Secure Message Centre on My BMW Account.
The road ahead is waiting, and BMW Financial Services is ready to be With You Every MomentTM. Whether you want to continue enjoying The Ultimate Driving Experience® in your current BMW, or explore new avenues in a different model, the possibilities are endless. We’re here to help make sure the next chapter of your story is as seamless as it is exciting.
The road ahead is waiting, and BMW Financial Services is ready to be With You Every MomentTM. Whether you want to continue enjoying The Ultimate Driving Experience® in your current BMW, or explore new avenues in a different model, the possibilities are endless. We’re here to help make sure the next chapter of your story is as seamless as it is exciting.
Prior to turning in your vehicle, you will have to complete some simple procedures. So you’ll know what to expect, we’ve created a personal timeline to notify you of important dates and events. Begin by entering your lease maturity date in the field below.
If you do not remember your lease maturity date, please visit My BMW Account to view your contract details. Alternatively, please contact one of our Lease Maturity Specialists by calling 1-800-300-0269 at your convenience in order to obtain this information directly.
As you are approaching the maturity date of your current lease, BMW Financial Services would like to remind you of the important steps involved in our lease maturity process. Whether you want to continue to enjoy The Ultimate Driving Experience® of your current BMW, or dream of exploring the open road in something different, we’re here to help guide you through every turn.
Planning your next adventure? Below are three different lease maturity options you can explore. Whether you’ve made up your mind, or need more information, book an appointment today with your preferred BMW Retailer to discuss your next steps.
Planning your next adventure? Below are three different lease maturity options you can explore. Whether you’ve made up your mind, or need more information, book an appointment today with your preferred BMW Retailer to discuss your next steps.
It’s never been easier or more attractive to stay in the BMW you love. With attractive interest rates1 for eligible customers2 and a streamlined purchase process, buying your BMW at lease maturity is simple, convenient, and will keep you journeying forward1. Contact your preferred BMW Retailer today to learn more.
If you purchased BMW Financial Services Excess Wear & Use Protection, you will be protected from certain damages that would otherwise be chargeable. The guidelines contained within this section will help you to distinguish between acceptable wear and use on your vehicle based on your BMW Financial Services Excess Wear & Use Protection Plan.
There are some limitations to the acceptable wear and use of your BMW. Our interactive guide contained in this section will help you to evaluate what is acceptable wear and use on your vehicle.
As per your Lease Agreement, the vehicle must be maintained and serviced in accordance with the manufacturer recommendations as stated in the Owner's Manual and as per the scheduled maintenance required and as indicated by the vehicle’s onboard maintenance system. If your vehicle is not properly maintained and serviced, it could result in damage to the vehicle and additional charges to you at the conclusion of your lease. If you service your vehicle at a non-BMW service centre, please ensure you keep all invoices for warranty purposes and as proof of maintenance.
The BMW Financial Services Vehicle Condition Evaluator makes determining your vehicle’s current condition easy. It is the same Evaluator Tool used by your BMW Retailer and the AutoVIN Inspector to check for tire tread depth, dents, scratches, windshield cracks, etc. Order your tool today so you can use it to evaluate acceptable wear and use on your vehicle in order to determine any chargeable damages.
My BMW Account provides 24/7 access to a variety of self-service features and resources to make managing your BMW Financial Services account easier than ever.
You can use My BMW Account to access your BMW Financial Services information, review your financial documents, and much more, anytime, anywhere – all from your mobile device or computer.
My BMW Account provides 24/7 access to a variety of self-service features and resources to make managing your BMW Financial Services account easier than ever.
You can use My BMW Account to access your BMW Financial Services information, review your financial documents, and much more, anytime, anywhere – all from your mobile device or computer.
*Active accounts on bi-weekly or monthly automatic recurring payment schedules may reschedule payment dates up to once per pay period. Subject to scheduling limitations, and customer and account eligibility. Please contact the Customer Interaction Centre via the Secure Message Centre in My BMW Account or by calling 1-800-3000-BMW for more details.
As you approach the end of your lease, the End-of-Term Centre is here to guide you through the whole process. You’ll be in full control of your end-of-lease options and will be able to effortlessly manage your lease contract online – ensuring a seamless transition to your next driving adventure! The End-of-Term Centre is available from four months prior to your lease maturity and will give you a personalized end-of-lease experience that’s tailored to your unique needs.
Connect your My BMW Account to the My BMW App± to manage your entire BMW world from your fingertips. Learn how to access your My BMW Account through the My BMW App± with this quick and helpful “how-to” video.
±Available apps and services are subject to change, may vary by location or other factors. May require additional services, plans, subscriptions and vehicle options, and may only be operable in conjunction with certain smartphones and operating systems (smartphone not provided). Not all apps or services may be available for all BMW models.
Contact Us.
Our Lease Maturity Team is here for you.
Telephone
You may also send us a message through our Secure Message Centre on My BMW Account.
Your New BMW. Your Budget.
Find new vehicle offers that match your desired monthly payment range.
Your lease buy-out must be completed at an authorized BMW Retailer. The transaction is subject to Retailer administration fees, taxes and other charges applicable at the time of purchase including the cost of a required government inspection, obtaining any certificate of fitness (“safety” or similar), related repair costs and ministry ownership transfer fees plus all other amounts due under the Lease. Pay-off cheques must be received by the maturity (i.e. “Valid Until”) date indicated on the pay-off quote.
To ensure compliance with various laws and regulations, we cannot offer or process lease buyouts via My BMW Account or online. All lease buyouts must be completed by an authorized BMW Retailer. Please click here to submit a request to your preferred BMW Retailer.
To ensure compliance with various laws and regulations, and to allow for a safety inspection to be completed, we cannot offer or process buyouts over the phone or accept buyout payments directly. Any buyout cheques sent to BMW Financial Services directly will be returned. All lease buyouts must be completed by an authorized BMW Retailer. Please click here to submit a request to your preferred BMW Retailer.
You may buyout your lease for the amount stipulated in your Lease Agreement at any time up to and including the maturity date noted in the Lease Agreement. Please note, all remaining payments will become due if the lease is bought-out prior to the maturity date.
Your current pay-off amount can be accessed by logging into MyAccount.BMW.ca to obtain your Lease Agreement Purchase Quote, by calling your preferred BMW Retailer, or by calling our Lease Maturity department for assistance. Please note, quoted amounts expire. Please be aware that the transaction is subject to Retailer administration fees and other charges, including a government inspection, certificate of fitness (“safety” or similar), any required repair costs, and ministry ownership transfer fees. Please click here to submit a request to your preferred BMW Retailer with the option to buy out your lease.
No, the Residual Value amount is a calculated and fixed amount set at the beginning of the lease. Therefore, the pay-off amount is non-negotiable, and payment in full of all amounts due under the Lease Agreement is required to terminate the lease.
To complete a lease buyout transaction, there are several steps and processes that an authorized BMW Retailer must complete. Retailers incur costs with many of these processes, and therefore may charge an administration fee. The administration fee is set by the BMW Retailer. The cost may vary by Retailer, but the maximum permitted charge is set out in the Lease Agreement.
Yes, you may return your lease early (i.e. prior to the maturity date noted in the Lease Agreement), however, you are responsible for all remaining lease payments to the maturity date and any other account charges due pursuant to the Lease Agreement. A lease-end inspection is required, and any damages or excess kilometer charges will be determined and payable at the time of return. Please ensure that any amounts due are promptly paid, as unpaid accounts are reported by us to the credit reporting agencies.
You may keep your BMW past its maturity date by either purchasing it or extending your lease. Please click here to submit a request to purchase your current BMW. You can also request to extend the lease in your My BMW Account or by calling our Customer Interaction Centre at 1-800-3000-BMW from Monday to Thursday from 9:00am to 8:00pm ET, and Friday from 9:00am to 6:00pm ET.
IMPORTANT: If you do not do so, you will be charged the Over Holding Lease Payment, and in some cases, the failure to return the vehicle may lead to its repossession, adverse credit reports being made about your account, and additional costs being charged to you.
There are no additional costs to return your leased vehicle at maturity; however, if there are any damages to the vehicle, excess kilometers, or other balances due on your account, they will be charged on your Lease Maturity Invoice. To learn more about how to determine your vehicle’s condition, please visit our Vehicle Condition Evaluator page.
A lease-end inspection is required from AutoVIN Canada, an independent inspection agency. Your inspection report will call out all types of damages present on the vehicle prior to your maturity date, providing you with the ability to repair any damage that would be chargeable to you. Consult with your preferred BMW Retailer for details.
There is not a refund or credit available to those that return the vehicle with less than the Allowable Kilometres.
Security Deposit refunds are usually issued within 3-5 business days after account closure and deposited to the bank account on file. Your Lease Maturity Invoice will outline any refunds due to you. Please note, these times vary and may take an additional 5-10 business days for your bank to process the deposit.
A delay in receiving your Lease Maturity Invoice doesn't always indicate a problem. You can check on the status of your account anytime by visiting MyAccount.BMW.ca or by calling our Lease Maturity department for assistance.
A Lease Assumption is a formal process whereby the current customer leasing a vehicle transfers all of their rights and obligations – including responsibility for the vehicle’s condition and repair - to a new lessee. Lease Assumptions are inherently risky, and not all leases may be assumed. We strongly recommend that prior to assuming a lease, you complete a detailed inspection of the vehicle and speak with your legal representative. Once completed, you are legally responsible for all obligations under the Lease Agreement. Please contact 1-800-3000-BMW for additional information.
There are a variety of steps required to complete a Lease Assumption, including a credit check. Please visit an authorized BMW Retailer to learn if a Lease Assumption is right for you.
Your account number can be found by visiting MyAccount.BMW.ca or by calling our Lease Maturity department for assistance.
You can find your maturity date on page one of your Lease Agreement (the “Scheduled Termination Date”). If your agreement is not readily accessible, you can also find your maturity date by logging into MyAccount.BMW.ca or by calling our Lease Maturity Department for assistance.
OEM stands for “Original Equipment Manufacturer” and refers to BMW-approved equipment. You are required to return the vehicle with four installed, matching, BMW -approved tires (from Pirelli®, Continental®, Goodyear®, Dunlop®, Michelin®, Bridgestone®, and Hankook®), with at least 4/32” of tread depth. Please note all tires must meet (or exceed) the vehicle’s original tire quality specifications, which can be found on the vehicle B pillar door decal and/or within the vehicle’s owner’s manual. An authorized BMW Retailer is pleased to assist you with finding the right tires.
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1. Terms and conditions apply. OAC.
2. Customer(s) with an active BMW Financial Services Lease Agreement that has twelve (12) months or less until the Scheduled Maturity Date.
1. Terms and conditions apply. OAC.
2. Customer(s) with an active BMW Financial Services Lease Agreement that has twelve (12) months or less until the Scheduled Maturity Date.
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