STANDARD WEAR & USE GUIDELINES.

UNACCEPTABLE

Scratches or scuffs through paint greater than the 2” inner circle of the Vehicle Condition Evaluator;

Stone chips that cover an area greater than the 2” inner circle of Vehicle Condition Evaluator;

Any dents greater than the 2" inner circle of the Vehicle Condition Evaluator;

Broken exterior parts that are not replaced or repaired to manufacturer’s specifications (e.g., misaligned parts, mismatched paint, distorted body panels);

Other repairs that do not meet manufacturer’s specifications (e.g., misaligned parts, mismatched paint, distorted body panels, poor previous repair or repaint);

Unrepaired collision damage or single-occurrence damages spanning multiple body panels (e.g. vandalism);

Exterior paint damage from excessive organic fallout (e.g., insect decomposition, bird droppings), industrial fallout, or atmospheric conditions (e.g., hail damage);

Buckled, bent, gouged, or deeply scratched bumpers;

Cracked or punctured bumpers.

UNACCEPTABLE

Windshield replacement of substandard glass (non-OEM quality);

Any windshield replacement that does not have the approved BMW logo displayed in the glass;

Windshield that has been polished to remove damage;

Star breaks, bull’s-eyes with cracks, or windshield cracks that are larger than 1/2";

Any star breaks, bull’s-eyes with cracks, or windshield cracks that are within the driver’s side of the windshield;

Any condition that prevents issuance of a valid inspection certificate in the province where the vehicle is returned;

Any repair with detectable cracks, regardless of size, that distort or obscure the driver’s view of the road;

Punctures that result in water penetration.

ACCEPTABLE

Four matching BMW approved tires that have at least 4/32” of tread depth that also meet the vehicle’s original tire specifications (size, load index, speed rating, run-flat) which can be found on the vehicle door B pillar decal and/or within the vehicle’s owner’s manual. BMW approved tires are manufactured by Pirelli®, Continental®, Goodyear®, Dunlop®, Michelin®, Bridgestone®, and Hankook®.

Wheel upgrades purchased and installed at lease inception;

Minor scuffs to tires that fall within the inner circle of the Vehicle Condition Evaluator that do not affect the safety of the tire;

Minor surface scratches or scuffs to wheel covers or alloys that are under 4 inches in length.

UNACCEPTABLE

Tires that have less than 4/32" tread depth;

Tire specifications and sizes different from the original tires supplied on your vehicle, including incorrect type (e.g. run-flat), and/or a non-approved brand (approved brands are Michelin®, Pirelli®, Bridgestone®, Continental®, Dunlop®, Goodyear®, and Hankook®.);

Recapped or retread tires;

Tire repair plugs;

Bulges or indentations in the sidewall;

Snow tires;

Flat tires;

Any tire damage that affects the safe operation of the vehicle;

Mismatched, bent, cracked, or broken wheels, wheel covers, or alloys;

Alloy wheel specification, sizes and type (wheel style) different than the vehicle’s original equipment, including painted wheels;

Scuffs/scratches to wheel covers/alloys that fall outside of the 4" outer circle of the Vehicle Condition Evaluator;

Deep scratches or gouging to wheel covers or alloys, regardless of length.